Refund and Cancellation Policy

Thank you for choosing SARVAM WELLNESS!

We value your trust and dedicated to ensuring your satisfaction with our services. Please take a moment to read our refund policy carefully before making a booking or purchase.

1. Cancellation and Refund Policy

1.1. Services andAppointments

At SARVAM WELLNESS, we understand that life can sometimes get in the way of your wellness plans. We strive to be flexible and accommodating while ensuring the best possible experience for all our clients.

To help us maintain the quality of our services and support our practitioners, we have established the following cancellation policy:

  • Appointment Cancellations:
    Clients are kindly requested to provide a minimum of 24 hours' notice for any appointment cancellation or rescheduling during our working hours (9:00 AM to 7:00 PM). This allows us to offer the appointment slot to another client in need of our services.
  • Late Cancellations and No-Show Policy:
    Appointments cancelled with less than 24 hours' notice will result in a 50% cancellation fee. Missed appointments (no-show) without prior notice will not be eligible for refunds.
  • Emergency Situations:
    We understand that emergencies can arise, and exceptions may be made on a case-by-case basis for genuine emergencies.
  • Rescheduling:
    Clients are welcome to reschedule appointments as long as they provide at least 24 hours' notice. There will be no additional charge for rescheduling within this time frame.

1.2. Products

At SARVAM WELLNESS we are committed to providing our customers with high-quality wellness products that promote a healthier lifestyle. We want you to be completely satisfied with your purchase. If you are not entirely happy with your product, we are here to help.

1. Return and Refund Policy

We offer the following return policy for products return:

  • Youmay request a refund within 7 days of your purchase date. To be eligible for are fund, the product must be in its original packaging, unused, and in the same condition as when you received it.
  • Refunds for returned products will be processed within 2-3 days of receiving and inspecting the returned item.

2. How to Request a Refund

  • Contact Customer Support:
    To initiate a refund, please contact our customer support team at [hello@sarvamwellness.in /8980105777] and provide them with your order details and the reason for your request.
  • Return Shipping:
    If your request is approved, our customer support team will provide you with instructions for returning the product.
  • Inspection and Processing:
    Once we receive the returned product, our team will inspect it to ensure it meets our refund eligibility criteria. If the product passes inspection, we will process your refund.
  • Refund Method:
    Refunds will be issued to the original payment method used for the purchase. Please allow 2-3 business days for the refund to be processed and reflected in your account.

3. Exceptions

  • Opened or Used Products:
    We cannot issue refunds for products that have been opened or used, unless the product is found to be defective.

Customer Satisfaction

We take customer satisfaction seriously and are dedicated to resolving any issues promptly and fairly. If you have any concerns or questions about our services or products or this refund policy, please do not hesitate to contact us.

Thank you for choosing SARVAM WELLNESS for your wellness needs. Your health and satisfaction are our top priorities.